Shipping policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely.
Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays) after payment has been received. During periods of high order volume, processing times may be slightly delayed.
Once your order has shipped, you will receive a confirmation email containing tracking information, where available.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times vary depending on your location and the shipping method selected. While we strive to meet all delivery estimates, delays may occasionally occur due to carrier issues, weather conditions, customs processing, or other circumstances beyond our control.
Domestic Shipping
We currently ship throughout the United States. Standard delivery typically takes 1-3 business days after your order has been processed. If you do not see your order after 5-7 business days, feel free to reach out and we'll check the status of your order.
Tracking Your Order
Once your order has shipped, tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to become active.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather events, customs clearance procedures, or other factors beyond our control. Delivery dates provided are estimates only and are not guaranteed.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update the order before it ships.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us immediately at beans@armeno.com. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: beans@armeno.com
Armeno Coffee Roasters
75 Otis Street
Northborough, MA 01532
United States
